Here are the available JCI Training Courses to be viewed on your web browser or to be downloaded in Microsoft Word® and PowerPoint®.

Chapter Management

One of the major concerns of a National Organization is to ensure that its affiliated chapters are operating effectively. It is therefore important that chapter officers have a clear understanding of their duties.

Customer Satisfaction Comes First, Profit Comes Second - One Hour Seminar

This manual, with notes for the trainer and handouts for the participants, recommends de-emphasizing short-term profits and instead concentrating on satisfying more customers. Today’s corporations can beat the competition without lowering prices, by offering higher quality and more value. Participants learn four simple business principles and the Ten Commandments for customer satisfaction. Customer satisfaction is everyone’s job and should be on the minds of all employees every time they interact with customers.

How to Win any Debate or Argument - One Hour Seminar

This manual, with notes for the trainer and handouts for the participants, helps people to understand that a debate or argument is inevitable in today's life. It identifies the skills needed to succeed in a debate or argument.

Junior Chamber Vision, Mission and Values - One Hour Seminar

This manual, with notes for the trainer and handouts for the participants, is the ideal seminar for chapter officers. It focuses on the philosophy, mission and future of the Organization and advises that the local activities should be consistent with the overall JCI philosophy and Mission.

Managing the Mingling - One Hour Seminar

This seminar examines peoples’ fear of attending meetings and social events and recommends attitudes and strategies to derive great personal and professional benefits from mingling.

New Members Orientation - One Hour Seminar

This manual, with notes for the trainer and handouts for the participants, is designed to help your chapter teach new members about Junior Chamber mission, philosophy, creed, activities, opportunities, etc. It can also be used to sell Junior Chamber to potential members. Follow up should be done with the New Members Project Seminar.

New Members Project - One Hour Seminar

This manual, with notes for the trainer and handouts for the participants, should be used as a follow-up or in conjunction with the New Members Orientation Seminar. Members will survey the community needs, decide on a project through a Brainstorming session, and select the New Members. Project Committee. Ideal for chapters with problems in activating new members.

People Centered Management - One Hour Seminar

This manual, with notes for the trainer and handouts for the participants, underscores changes in today’s corporations and the need to care more about employees particularly those people on the lower levels, who should be included in the decision-making process.

Project Planning - One Hour Seminar

This one-hour. seminar is designed to teach members and project chairmen to plan and run successful projects. The guide comes with instructor' s notes, handouts and suggested transparencies.

Staying Young, Living Long - One Hour Seminar

This manual, with notes for the trainer and handouts for the participants, takes a close look at our lifestyles and evaluates ways to maintain a healthy body and live longer and better.

The Chair - One Hour Seminar

This manual, with notes for the trainer and handouts for the participants, makes the participants look at the way they treat others, learn how to control their behavior, and understand the principles of teamwork.

The Successful Executive - One Hour Seminar

This manual, with notes for the trainer and handouts for the participants, covers the six dimensions that will help you to be a more effective and better-paid executive.